Where Is Device Manager On Macbook Pro



  • Apple Pro Display XDR Apple Stores Apple TV Apple Watch SE Apple Watch Series 6 CarPlay HomePod HomePod mini iMac iMac Pro iOS 14 iPad iPad Air iPad mini 5 iPad Pro iPadOS 14 iPhone 11 iPhone 12 iPhone 12 Pro iPhone 13 iPhone SE 2020 iPhone XR iPhone XS iPod touch Mac mini Mac Pro MacBook Air MacBook Pro 13' MacBook Pro 16' macOS Big Sur.
  • Device enrolment is handled in the same way as Apple DEP but with a different provider. It is configured in two areas, the first is through InTune. This is a one-time task to create an enrolment token. This token can be found in Microsoft InTune Device Enrolment Android Enrolment Corporate-Owned, fully managed user devices.

These key combinations apply only to Mac computers with an Intel processor.

To use any of these key combinations, press and hold the keys immediately after pressing the power button to turn on your Mac, or after your Mac begins to restart. Keep holding until the described behavior occurs.

Where is the device manager on my macbook pro

System Information. The System Information app gives you detailed information about your Mac hardware and software. Choose Apple menu About This Mac. Disk drive eject button. Media Eject key. To open and close the optical drive, press the Media Eject key ⏏ on your keyboard.

  • Command (⌘)-R: Start up from the built-in macOS Recovery system. Or use Option-Command-R or Shift-Option-Command-R to start up from macOS Recovery over the Internet. macOS Recovery installs different versions of macOS, depending on the key combination you use while starting up. If your Mac is using a firmware password, you're prompted to enter the password.
  • Option (⌥) or Alt: Start up to Startup Manager, which allows you to choose other available startup disks or volumes. If your Mac is using a firmware password, you're prompted to enter the password.
  • Option-Command-P-R:Reset NVRAM or PRAM. If your Mac is using a firmware password, it ignores this key combination or starts up from macOS Recovery.
  • Shift (⇧): Start up in safe mode. Disabled when using a firmware password.
  • D: Start up to the Apple Diagnostics utility. Or use Option-Dto start up to this utility over the Internet. Disabled when using a firmware password.
  • N: Start up from a NetBoot server, if your Mac supports network startup volumes. To use the default boot image on the server, hold down Option-N instead. Disabled when using a firmware password.
  • Command-S: Start up in single-user mode. Disabled in macOS Mojave or later, or when using a firmware password.
  • T: Start up in target disk mode. Disabled when using a firmware password.
  • Command-V: Start up in verbose mode. Disabled when using a firmware password.
  • Eject (⏏) or F12 or mouse button or trackpad button: Eject removable media, such as an optical disc. Disabled when using a firmware password.

Device Manager For Mac

If a key combination doesn't work

If a key combination doesn't work at startup, one of these solutions might help:

  • Press and hold all keys in the combination together, not one at a time.
  • Shut down your Mac. Then press the power button to turn on your Mac. Then press and hold the keys as your Mac starts up.
  • Wait a few seconds before pressing the keys, to give your Mac more time to recognize the keyboard as it starts up. Some keyboards have a light that flashes briefly at startup, indicating that the keyboard is recognized and ready for use.
  • If you're using a wireless keyboard, plug it into your Mac, if possible. Or use your built-in keyboard or a wired keyboard. If you're using a keyboard made for a PC, such as a keyboard with a Windows logo, try a keyboard made for Mac.
  • If you're using Boot Camp to start up from Microsoft Windows, set Startup Disk preferences to start up from macOS instead. Then shut down or restart and try again.

Remember that some key combinations are disabled when your Mac is using a firmware password.

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  • Keyboard shortcuts that you can use after your Mac has started up.

If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

  1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
  2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
  3. Make sure that your device is turned on.
  4. If you see a Trust this Computer alert, unlock your device and tap Trust.
  5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  6. Restart your computer.
  7. Restart your device:
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.


* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

If you use a Mac

  1. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
  2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
  3. From the list on the left, select USB.
  4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

Where Is The Device Manager On My Macbook Pro

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Click and hold (or right-click) the Start button, then choose Device Manager.
  4. Locate and expand the Portable Devices section.
  5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
  6. Select 'Search automatically for updated driver software.'
  7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
  8. Open iTunes.

If you downloaded iTunes from Apple

Where Is Device Manager On Macbook Pro

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Press the Windows and R key on your keyboard to open the Run command.
  4. In the Run window, enter:
    %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
  5. Click OK.
  6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
    You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
  7. Disconnect your device from your computer, then restart your computer.
  8. Reconnect your device and open iTunes.

Where Is Device Manager On Macbook Pro

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

  1. Press the Windows and R key on your keyboard to open the Run command.
  2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
  3. Locate and expand the Universal Serial Bus controllers section.
  4. Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

  • Connect your device to your computer with a different USB cable.
  • Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

  1. Restart the Apple Mobile Device Service.
  2. Check for and resolve issues with third-party security software, then restart your computer.
  3. Try to install the usbaapl64.inf or usbaapl.inf file again.